Refund policy

Thank you so much for supporting our small business! Each item is carefully crafted, packaged, and inspected before it leaves our hands.

At this time, we do not accept returns, exchanges, or cancellations. As a small business, every order is made and fulfilled with care, and we’re unable to accommodate returns.

If your order arrives damaged or incorrect, please contact us within 48 hours of delivery at support@oramer.com with your order number and photos of the issue. We’ll do our best to make it right.

We truly appreciate your understanding and support — it means the world to our small team!