Shipping policy

Thank you so much for supporting our small business! Every order means the world to us, and we take great care in preparing your items so they arrive safely, beautifully, and with some charged magic ✨.

U.S. Shipping ONLY

At this time, we are only shipping to customers in the United States. We are hoping to ship internationally in 2026 - stay tuned for updates!

Processing Time

Each order is packed with love and attention. Please allow 5–7 business days for your order to be processed before shipment. During busy times or restocks, it might take us an extra day or two — thank you for your patience and understanding!

Shipping Rates & Delivery

Shipping costs are calculated at checkout based on your location.

Once your order is on its way, you’ll receive a tracking email so you can follow it all the way to your doorstep. Most orders arrive within 3–7 business days after shipping.

Lost or Delayed Packages

Once your package has been handed off to the carrier, it’s in their care — but we know how stressful delays can be. If your package seems lost or hasn’t moved in a while, please reach out to the carrier first using your tracking number. If you still need help, just email us at support@oramer.com — we’ll do our best to help you track it down!

Shipping Address

Please double-check your shipping address before completing your order. We’re not able to replace or refund packages sent to an incorrect address entered at checkout.

Damaged Packages

If your order arrives damaged, please contact us within 48 hours of delivery at support@oramer.com with your order number and a photo of the damage. We’ll take care of it right away.

We’re so grateful for your support — thank you for shopping small and choosing us!